Return & Refund Policy

We want every customer to love their purchase, but if something isn’t right, our return policy has you covered.

• Returns: Items can be returned within 14 days of delivery. Products must be unused, in original condition, and in their original packaging.

• Refunds: Once your return is received and inspected, your refund will be processed to your original payment method within 5–7 business days.

• Exchanges: Need a different size, color, or product? Reach out to us before sending your item back, and we’ll guide you through the exchange process.

• Exceptions: Clearance, final-sale, or personalized/custom items are not eligible for return.

📧 To start a return, email support@livlux.com with your order number and reason for return.